Post-Purchase Questions

How does ProEDGE® hi-tech edging stay in place on the substrate?

Our hi-tech edging has a unique inward curvature.  When "stretched apart" and placed onto the substrate’s raw edge, tension  holds the edging in place. However, if a permanent bond is desired on indoor applications, you may apply the special ProEDGE welding glue, in order to permanently weld the hi-tech edging onto the substrate.  This welding glue is applied using the special ProEDGE syringe applicator to the backside of your hi-tech edging, AFTER the edging has been installed onto the substrate.  Acetone type solvents or other glues will generally not provide permanent adhesion. For outdoor applications, we recommend a clear, premium outdoor grade silicone caulk be applied to the inside channel of your hi-tech edging PRIOR to installing on the substrate.  Wipe off any excess caulk with a clean rag once installed. 

What other types of substrates can I protect with your hi-tech edging?

Virtually any type of substrate can be framed with genuine ProEDGE® hi-tech edging.  Our hi-tech edging can be placed indoors or outdoors on a wide variety of substrates, including, but not limited to: Falcon Board®, Foamboard®, Gatorboard®, Sintra®, Alumalite®, Coroplast®, glass, MDO® board, plywood, marble, Lexan®, Plexiglass®, etc.  If the edging fits too loosely, simply install one or more of our neutral colored shim strips prior to gluing.

How many sizes (gap widths) of hi-tech edging does fastframer® miter?

Out of the box, all ProEDGE® fastframers® are equipped to miter: 3/16", 1/2", and 13/16" wideside.  With a simple die swap (two screws) optional sizes may be mitered: 1/8", 1/4" and 3/8".  Custom sizes (we refer to as "gap widths") can be ordered, however it would also require the development of a custom die set for your fastframer® mitering tool and a custom extrusion die for the hi-tech edging.  The minimum order for a custom size is 50,000 linear feet.

What type of plastic is used to manufacture ProEDGE® hi-tech edging?

ABS Plastic, with a metalized film to give color and durability is used in the manufacturing of ProEDGE® hi-tech edging.  ABS is considered by most a premium, reliable plastic, as it generally will not fade, warp, crack or split, even in adverse weather conditions.

What size images can be framed with ProEDGE®?

You can frame virtually any size image with ProEDGE®. The largest standard measuring bar is 8' feet, which will allow easy measuring from business card size (2" x 3.5") all the way up to 8' x 8'.  Larger dimensions can be framed with ProEDGE® hi-tech edging, but would require seams.

Why do you make your hi-tech edging reversible?

Giving your customers choices will ensure effective marketing of your new fastframer® system. Most ProEDGE® hi-tech edging is shaped as a “J” Channel.  One leg has a 1/4” short reveal and one leg has a 1/2” long reveal. Because it is wrapped edge to edge with our decorative metalized film, this gives you the option to reverse the ProEDGE® hi-tech edging to use the long leg or the short leg facing the mounted image, creating a totally different “look”.  Proportionately, the short leg is generally used on smaller mounted images (18”x24” or smaller).  The long leg is generally used on larger mounted images (24”x36” or larger) or whenever a bolder framed look is desired.

What is an "accent panel" ?

An accent panel is simply an inexpensive, easy to create, interchangeable sign system. Some refer to it as a "menu board".  It is generally a substrate (like foamboard) covered in colored fabric that is velcro receptive (available from ProEDGE®) and framed with ProEDGE® hi-tech edging.  It provides a surface or panel on which another smaller framed image or several framed images, may be displayed.  The fabric background accents the layered graphic placed on it. While the accent panel is permanently mounted to the wall, the smaller framed images are displayed on the surface using hook and loop fasteners.  (Also see “tips and tricks, building accent panels” for step by step instructions)

How do I build a dry erase board using 13/16” wideside?

A very inventive use of the ProEDGE® 13/16” wideside hi-tech edging.  By positioning the 13/16” wideside edging “backwards” it provides a bottom tray to hold a dry erase marker/eraser.  To create the “tray”, install the 13/16” wideside edging only on the bottom dimension, so that the empty 5/8” channel is facing the front of the image (to create a shadow box, the unused channel faces the rear).   This will serve as a tray to hold the markers/eraser for your dry-erase board.  Frame the remaining three sides of the substrate with the same color hi-tech edging, using the standard 3/16'' ProEDGE hi-tech edging.  (Also see “tips and tricks, building dry erase boards” for step by step instructions) 

What is a shadow box frame, and what are they used for?

A shadow box frame projects the mounted image or photograph away from the wall, creating a 3-dimensional look.  The ambient light in the room creates a shadow to the side of the frame, thus the name “shadow box”.  Normally, the hidden compartment behind the mounted print goes unused.  However, for displays designed to draw attention, you can utilize this space to house various components, including LED lights, clock movements, battery packs for LED backlit film, etc.  These type of components attract attention to point of purchase and other commercial signage.  Install the 3/16” thick substrate into the 3/16” channel, leaving the other 5/8” channel unoccupied.  (Also see “tips and tricks, building shadow box with LED lights” for step by step instructions)

What is a Slider Rail?

Slider rails use ProEDGE® hi-tech edging to create railings (top and bottom) to create an inexpensive, easily interchangeable sign system.  For instance, if your project uses 3/16” foamcore, fabricate and install the ProEDGE® 3/16” hi-tech edging onto all four sides of your substrate.  Then produce an upper and lower support rail (horizontally) from ProEDGE® 3/8” hi-tech edging.  You may adhere your upper and lower slider rails with double sided tape, or you may screw the 3/8” edging into the wall for a more permanent installation.  You can then slide your framed image in and out of the slider rail from left or right side. (Also see “tips and tricks, building slider rails” for step by step instructions) 

How do I build a free-standing 3-dimensional display using fastframer®?

3-Dimensional displays can be created by using three or more individually mounted graphics that have been framed with ProEDGE® hi-tech edging.  By installing, bending and connecting the metal hanger brackets located on the backside of the frames together with standard zip ties, you can build a cubical or pyramid shaped free standing display.  (Also see “tips and tricks, building 3-D displays” for step by step instructions)

Is it important that I use my “V” measuring bar?

Our black powder coated aluminum “V” shaped bar, along with the short and long gold colored measuring blocks serve as a visual measuring guide and establishes the exact location for all desired “mitered notches” in the ProEDGE® hi-tech edging.  This unique and powerful fastframer® feature allows you to use the actual mounted print or sign as your measuring guide, thus avoiding the need to measure with a ruler or tape measure.  You will place the actual mounted print/sign on the bar, then slide the movable measuring blocks into position, one on the short side of the rectangle, one on the long side of the rectangle to establish the precise dimensions.  The “V” measuring bar provides a track for the two moveable measuring blocks and cradles the ProEDGE hi-tech edging as it is being mitered, to prevent unwanted jack-knifing.  The standard length of the measuring bar is 6’, but it is also available in optional  2', 4', and 8' lengths.  The length of the bar you will need in fabricating ProEDGE hi-tech edging into frames will depend on the dimension of the board to be edged/framed.  For instance, if you will be framing a 4’ x 8’ substrate, you should consider upgrading the standard 6’ measuring bar to an optional 8’ measuring bar.